Breadth of IT leadership experience spanning application development, provision of infrastructure services, and delivery of large IT projects. More recently, setting up a Data Analytics and Data Science capability at Interactive Investor - using cutting edge cloud technology solutions.
20 years IT Programme Delivery experience in Financial Services, primarily through a career at Swinton Insurance - advancing through the organisation taking on new challenges with an appetite to drive forward technology change linked to business improvements.
Strong focus on both delivery of the IT solution and realisation of the commercial outcome. Led teams of 200+ FTE with budgets of £18m / supporting 4,500 users across 450+ sites.
Defining Data Strategy, technology solution, operating model, and execution plan to transform Interactive Investor’s (ii) data capabilities.
So far our team has:
The journey continues …May 2018
Provided infrastructure consulting services to TD Direct Investing (TDDI). In preparation for sale of the business, I assisted TDDI separate their infrastructure services from their Canadian parent company TD Bank. Then subsequently assisted with the integration of IT services with Interactive Investor following their acquition of TDDI.
As Head of Strategic IT Change, my role included governing the design of the company’s insurance broking re-platform solution. I was the chief architect during the IT solution delivery and managed the safe landing of a number of peripheral solutions to the main packaged application provided by CDL.
This included: the introduction of Robotic Process Automation (RPA) using software from Blue Prism; and the implementation of Real-Time Process Optimisation (RTPO) software from NICE Systems.
The combination of RPA and RTPO generated savings over £3m and removed reliance on 3rd party software suppliers for most application process changes.November 2015
I led Swinton’s software development function supporting all our line-of-business applications through 160 software engineers and managers.
During this time we:
I led Swinton’s internal infrastructure team and management of third party contracts providing all voice, data, network and computing services – across head office, 450 branches, and 5 call centres.
In this time we:
I managed a small team of skilled technicians driving forward technology change.
During this team we:
Qualified as a Chartered Accountant with Coopers & Lybrand (now PwC). I specialised in IT assurance before moving to an IT internal audit role at Littlewoods Group (now Shop Direct).
Then in 1997, I moved to an IT analyst role at Swinton Insurance - primarily working on Finance System related solutions. During this time I was lead analyst on our successful SAP R/3 implementation as well as a number of other packaged software solutions.
Following this, staying within Swinton Insurance I moved into various IT line management roles, starting in 2002 as Technical Services Manager.September 1992
ACA chartered accounting qualification (ICAEW)1995
Completed at Manchester University1992